Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Effective Date: January 15, 2025
Introduction and Scope
CleverLogic operates clever-logic.com and provides web design tools and software solutions. This privacy policy explains how we handle your personal information when you visit our website, use our services, or interact with us in any capacity.
This policy applies to all users, visitors, and customers who engage with our platform, whether you're browsing our website, participating in our learning programs, or using our design tools. We collect and process data in accordance with Taiwan's Personal Data Protection Act and international privacy standards.
Information We Collect
Personal Information You Provide
When you interact with our services, we may collect various types of personal information that you voluntarily provide:
- Contact details including name, email address, and phone number when you register or contact us
- Professional information such as job title, company name, and industry when you sign up for our learning programs
- Payment information including billing address and transaction details when you purchase our services
- Communication records when you reach out to our support team or participate in surveys
- Profile information and preferences when you customize your account settings
Automatically Collected Information
Our website automatically gathers certain technical information to improve your browsing experience and maintain our services:
- Device information including IP address, browser type, operating system, and screen resolution
- Usage data such as pages viewed, time spent on site, and navigation patterns
- Cookie data and similar tracking technologies for personalization and analytics
- Referral information about how you discovered our website
We never collect sensitive personal data such as government identification numbers, financial account details, or health information unless specifically required for service delivery and with your explicit consent.
How We Use Your Information
Your personal information serves several important purposes that directly benefit your experience with our services:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service delivery and account management | Contact info, preferences, payment data | Contract fulfillment |
| Customer support and communication | Contact details, communication history | Legitimate interest |
| Website improvement and analytics | Usage data, technical information | Legitimate interest |
| Marketing and educational content | Email address, preferences | Consent |
| Legal compliance and security | All collected data as necessary | Legal obligation |
We process your information to provide personalized learning experiences, recommend relevant tools, and keep you informed about updates that might interest you. Our marketing communications are always optional – you can unsubscribe at any time.
Data Sharing and Third Parties
We maintain strict control over your personal information and only share it in specific circumstances with trusted partners:
Service Providers
We work with carefully selected third-party companies that help us operate our business effectively. These include payment processors, cloud hosting providers, email service platforms, and analytics tools. All service providers must agree to protect your data according to our standards and use it only for the specific services they provide to us.
Business Operations
In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity. We would notify you of any such change and ensure your data continues to receive equivalent protection.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. This includes responding to lawful requests from Taiwan authorities or other jurisdictions where we operate.
We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your data stays within our controlled network of trusted service providers.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information:
Access and Portability
Request copies of your personal data and receive it in a structured, commonly used format that you can transfer to another service.
Correction and Updates
Update or correct any inaccurate personal information we hold about you through your account settings or by contacting us.
Deletion and Erasure
Request deletion of your personal data, subject to legal retention requirements and legitimate business needs.
Processing Restrictions
Limit how we process your information in certain circumstances, such as while we verify data accuracy.
Marketing Opt-out
Unsubscribe from marketing communications while still receiving important service-related messages.
Data Processing Objection
Object to certain types of data processing based on legitimate interests, including automated decision-making.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing of our systems
- Access controls limiting employee access to personal data on a need-to-know basis
- Secure data centers with physical access restrictions and environmental controls
- Regular backup procedures to prevent data loss
- Incident response procedures to quickly address any security breaches
Despite our best efforts, no system is completely secure. If we discover a data breach that may affect your personal information, we'll notify you and relevant authorities according to legal requirements and our internal protocols.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes:
- Account information: Retained while your account is active and for 3 years after closure
- Transaction records: Kept for 7 years to comply with financial reporting requirements
- Communication records: Stored for 2 years for customer service quality and training purposes
- Marketing preferences: Maintained until you unsubscribe or request deletion
- Website analytics: Anonymized after 24 months and retained for trend analysis
When we no longer need your information, we securely delete or anonymize it according to our data disposal procedures. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention.
International Data Transfers
As a technology company serving global markets, we may transfer your personal information to countries outside Taiwan, including the United States and European Union, where our service providers operate their infrastructure.
When we transfer data internationally, we ensure adequate protection through:
- Contractual protections requiring service providers to maintain Taiwan-equivalent data protection standards
- Selection of service providers in countries with adequate privacy protection frameworks
- Regular audits of international service providers' data handling practices
- Implementation of additional safeguards when transferring data to countries without adequate protection
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Performance cookies: Help us understand how visitors interact with our website
- Functionality cookies: Remember your preferences and personalize your experience
- Marketing cookies: Used to show relevant advertisements and measure campaign effectiveness
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, this may prevent you from taking full advantage of our website's features.
Children's Privacy
Our services are designed for professionals and adult learners. We do not knowingly collect personal information from individuals under 16 years of age. If we discover we have collected information from a minor without proper parental consent, we will delete that information promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately using the contact information below.
Changes to This Privacy Policy
We regularly review and update this privacy policy to reflect changes in our practices, services, and legal requirements. When we make significant changes, we'll notify you through:
- Email notifications to registered users
- Prominent notices on our website
- In-app notifications for software users
- Updates to the effective date at the top of this policy
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Continued use of our services after policy changes indicates your acceptance of the updated terms.
Contact Information for Privacy Matters
If you have questions about this privacy policy, want to exercise your rights, or need to report a privacy concern, please reach out to us:
We typically respond to privacy inquiries within 5 business days. For urgent matters, please indicate the nature of your concern in your initial contact.